🛍️ Zunova™ Refund & Return Policy

Return Eligibility

Zunova™ accepts returns only for unused, unopened, and original condition products. Items must include original packaging and tags.

Return Window

Customers can request a return within 7 days of receiving their order.

Damaged Product Procedure

If your item arrives damaged, please contact us within 48 hours with clear images/videos. We will replace or refund after verification.

Wrong Product Procedure

If you receive the wrong item, Zunova™ will arrange a free replacement or refund after confirmation.

Missing Item Procedure

Report missing items within 48 hours of delivery. We will investigate and resolve promptly.

Non-Returnable Items

Used products, opened packaging, and sale items are not eligible for return.

Refund Approval Process

Once approved, refunds are processed after inspection and confirmation.

Refund Timeline

Refunds are issued within 5–10 business days after approval.

Refund Method

Refunds will be sent via original payment method or bank transfer.

Customer Support

📧 zunova.pk@gmail.com
📞 03016538974